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Have you used or done any of the following since COVID-19 started?

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Source

In cooperation with
Release date

June 2020

Region

United States

Survey time period

June 15 to 21, 2020

Number of respondents

2,006 respondents

Age group

18 years and older

Method of interview

Online survey

Citation formats

Effect of COVID-19 on consumer usage of omnichannel services U.S. 2020

Published by
F. Watty,
Jul 17, 2020
As of June 2020, ** percent of consumers in the United States stated that they were using buy online, pickup in-store services more often since the beginning of the COVID-19 pandemic.

For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.
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Topics

Coronavirus (COVID-19): impact on the retail landscape in the U.S.Coronavirus COVID-19 in ChinaCoronavirus disease (COVID-19) pandemicCoronavirus (COVID-19) in ItalyCoronavirus (COVID-19) in South Korea
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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For single users
$199 USD
per month, billed annually 1
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