Number of consumer complaints about online-purchase problems filed with the Protection and Consumer Protection Foundation of the State of São Paulo, Brazil in 2016 and 1st quarter 2020
(in 1,000s)
Characteristic
Number of complaints in thousands
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Throughout the first quarter of 2020, almost **** thousand consumer complaints about online-purchase problems were filed with the Protection and Consumer Protection Foundation of the State of São Paulo (Procon-SP), which is the most populated state of Brazil. That is approximately *** percent less than the thousand complaints from online consumers recorded in São Paulo state during the entire year of 2016. It has been estimated that there were over 100 million digital shoppers in Brazil in 2019.
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Folha. (April 20, 2020). Number of consumer complaints about online-purchase problems filed with the Protection and Consumer Protection Foundation of the State of São Paulo, Brazil in 2016 and 1st quarter 2020 (in 1,000s) [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 29, 2026, from /statistics/1110647/online-consumer-complaints-brazil/
Folha. "Number of consumer complaints about online-purchase problems filed with the Protection and Consumer Protection Foundation of the State of São Paulo, Brazil in 2016 and 1st quarter 2020 (in 1,000s)." Chart. April 20, 2020. ÌÇÐÄÆƽâ°æ. Accessed July 29, 2026. /statistics/1110647/online-consumer-complaints-brazil/
Folha. (2020). Number of consumer complaints about online-purchase problems filed with the Protection and Consumer Protection Foundation of the State of São Paulo, Brazil in 2016 and 1st quarter 2020 (in 1,000s). ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 29, 2026. /statistics/1110647/online-consumer-complaints-brazil/
Folha. "Number of Consumer Complaints about Online-purchase Problems Filed with The Protection and Consumer Protection Foundation of The State of São Paulo, Brazil in 2016 and 1st Quarter 2020 (in 1,000s)." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 20 Apr 2020, /statistics/1110647/online-consumer-complaints-brazil/
Folha, Number of consumer complaints about online-purchase problems filed with the Protection and Consumer Protection Foundation of the State of São Paulo, Brazil in 2016 and 1st quarter 2020 (in 1,000s) ÌÇÐÄÆƽâ°æ, /statistics/1110647/online-consumer-complaints-brazil/ (last visited July 29, 2026)
Number of consumer complaints about online-purchase problems filed with the Protection and Consumer Protection Foundation of the State of São Paulo, Brazil in 2016 and 1st quarter 2020 (in 1,000s) [Graph], Folha, April 20, 2020. [Online]. Available: /statistics/1110647/online-consumer-complaints-brazil/
