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Banks with the highest customer complaint rates in Brazil in Q2 2025 (based on number of complaints per one million clients)

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Source

Release date

August 2025

Region

Brazil

Survey time period

Q2 2025

Citation formats

Brazil: bank customer complaint rate 2025, by bank

Published by K. Scholle, Sep 11, 2025

In 2025, Inter was the Brazilian bank with the highest number of customer complaints per one million clients in the country. During the second quarter of 2025, Banco Inter received over ** complaints per * clients. It was followed by Bradesco, with over ** complaints per million customers.

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