While the beauty clinic business has been booming in China, patient complaints and consumer dissatisfaction were also on the rise. In 2019, about ** percent of the customer complaints in regard to medical aesthetics procedures were about after-sales services. Quality and contract problems were other most prevalent types of complaints.
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Forward Intelligence (Qianzhan). (April 10, 2020). Share of consumer complaints in regard to plastic surgery and cosmetic procedures in China in 2019, by category [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/1131214/china-types-of-patient-complaints-about-medical-aesthetics-procedures/
Forward Intelligence (Qianzhan). "Share of consumer complaints in regard to plastic surgery and cosmetic procedures in China in 2019, by category." Chart. April 10, 2020. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/1131214/china-types-of-patient-complaints-about-medical-aesthetics-procedures/
Forward Intelligence (Qianzhan). (2020). Share of consumer complaints in regard to plastic surgery and cosmetic procedures in China in 2019, by category. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/1131214/china-types-of-patient-complaints-about-medical-aesthetics-procedures/
Forward Intelligence (Qianzhan). "Share of Consumer Complaints in Regard to Plastic Surgery and Cosmetic Procedures in China in 2019, by Category." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 10 Apr 2020, /statistics/1131214/china-types-of-patient-complaints-about-medical-aesthetics-procedures/
Forward Intelligence (Qianzhan), Share of consumer complaints in regard to plastic surgery and cosmetic procedures in China in 2019, by category ÌÇÐÄÆƽâ°æ, /statistics/1131214/china-types-of-patient-complaints-about-medical-aesthetics-procedures/ (last visited July 31, 2026)
Share of consumer complaints in regard to plastic surgery and cosmetic procedures in China in 2019, by category [Graph], Forward Intelligence (Qianzhan), April 10, 2020. [Online]. Available: /statistics/1131214/china-types-of-patient-complaints-about-medical-aesthetics-procedures/
