Respondents made at least one online purchase within the three months before the survey. The survey was conducted across the following countries: Argentina, Australia, Austria, Belgium, Brazil, Canada, China, the Czech Republic, Denmark, France, Germany, India, Italy, Malaysia, Morocco, the Netherlands, Nigeria, Poland, Portugal, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, the United Arab Emirates, the United Kingdom, and the United States.
Citation formats
Likelihood of Gen Z letting AI make shopping decisions 2026
According to a 2026 survey, ** percent of Gen Z consumers reported they were very or somewhat likely to let AI make shopping decisions or purchases for them over the next five years, while ** percent were neutral and ** percent were not very or not at all likely.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
DHL Group. (June 2, 2026). Likelihood of Gen Z consumers letting AI make shopping decisions or purchases for them in the next five years worldwide in 2026 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 01, 2026, from /statistics/1661996/likelihood-of-letting-ai-make-shopping-decisions-among-gen-z/
DHL Group. "Likelihood of Gen Z consumers letting AI make shopping decisions or purchases for them in the next five years worldwide in 2026." Chart. June 2, 2026. ÌÇÐÄÆƽâ°æ. Accessed August 01, 2026. /statistics/1661996/likelihood-of-letting-ai-make-shopping-decisions-among-gen-z/
DHL Group. (2026). Likelihood of Gen Z consumers letting AI make shopping decisions or purchases for them in the next five years worldwide in 2026. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 01, 2026. /statistics/1661996/likelihood-of-letting-ai-make-shopping-decisions-among-gen-z/
DHL Group. "Likelihood of Gen Z Consumers Letting Ai Make Shopping Decisions or Purchases for Them in The next Five Years Worldwide in 2026." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 2 Jun 2026, /statistics/1661996/likelihood-of-letting-ai-make-shopping-decisions-among-gen-z/
DHL Group, Likelihood of Gen Z consumers letting AI make shopping decisions or purchases for them in the next five years worldwide in 2026 ÌÇÐÄÆƽâ°æ, /statistics/1661996/likelihood-of-letting-ai-make-shopping-decisions-among-gen-z/ (last visited August 01, 2026)
Likelihood of Gen Z consumers letting AI make shopping decisions or purchases for them in the next five years worldwide in 2026 [Graph], DHL Group, June 2, 2026. [Online]. Available: /statistics/1661996/likelihood-of-letting-ai-make-shopping-decisions-among-gen-z/
