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Major concerns about quick delivery apps/ platforms in India as of August 2025

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Source

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Release date

September 2025

Region

India

Survey time period

August 15 to 31, 2025

Number of respondents

18,333 respondents

Age group

16 years and above

Method of interview

Online survey

Supplementary notes

Survey question: What are your main concerns about quick-delivery apps/ platforms? 

Citation formats

Major concerns about quick delivery apps/ platforms in India 2025

Published by
Yihan Ma,
Sep 16, 2025

According to a  survey conducted in August 2025, approximately ** percent of consumers in India were concerned about the high delivery fees charged by quick delivery apps/ platforms. Comparatively, percent of respondents were concerned about the bad customer service offered by the quick delivery apps. 

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