According to a global survey from 2024, the age group 25 to 34 is most likely to use chatbots when visiting brand websites. Approximately ** percent of users within this age group utilized chatbots on a direct-to-consumer (D2C) site. The age group between 35 and 44 ranked second, with nearly ** percent of respondents. Those aged 55 and 64 were the least likely to use this type of software application.
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Attest. (May 3, 2024). Likelihood to use chatbots on direct-to-consumer websites worldwide in 2024, by age [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 23, 2026, from /statistics/1468615/chatbots-age-brand-website-worldwide/
Attest. "Likelihood to use chatbots on direct-to-consumer websites worldwide in 2024, by age." Chart. May 3, 2024. ÌÇÐÄÆÆ½â°æ. Accessed July 23, 2026. /statistics/1468615/chatbots-age-brand-website-worldwide/
Attest. (2024). Likelihood to use chatbots on direct-to-consumer websites worldwide in 2024, by age. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 23, 2026. /statistics/1468615/chatbots-age-brand-website-worldwide/
Attest. "Likelihood to Use Chatbots on Direct-to-consumer Websites Worldwide in 2024, by Age." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 3 May 2024, /statistics/1468615/chatbots-age-brand-website-worldwide/
Attest, Likelihood to use chatbots on direct-to-consumer websites worldwide in 2024, by age ÌÇÐÄÆÆ½â°æ, /statistics/1468615/chatbots-age-brand-website-worldwide/ (last visited July 23, 2026)
Likelihood to use chatbots on direct-to-consumer websites worldwide in 2024, by age [Graph], Attest, May 3, 2024. [Online]. Available: /statistics/1468615/chatbots-age-brand-website-worldwide/