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Top enablers employed by Global Business Service organizations worldwide 2023

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Source

Release date

July 2023

Region

Worldwide

Survey time period

Q4 2022 to Q1 2023

Number of respondents

roughly 500

Special properties

Leaders of SSC organizations

Supplementary notes

Responses from roughly 500 leaders in 40 countries with top shared services center locations across approximately 57 different countries.
14 percent of respondents represented companies that had an annual revenue of over 50 billion U.S. dollars.

Citation formats

Enablers employed by GBS organizations worldwide 2023

Published by Jenny Yang, Sep 28, 2023
In 2023, automation was the top enabler employed by GBS organizations worldwide. Almost ** percent of respondents stated this was their most desirable digital enabler.
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Statistics on " Global Business Service organizations worldwide "

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Other statistics that may interest you Global Business Service organizations worldwide

Outlook

4

Challenges

4

Overview

6

Services and initiatives

7

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Topics

GBS organizations worldwideIT outsourcing industryArtificial intelligence (AI) worldwideConsulting industry worldwideArtificial intelligence (AI) on the cloud
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per month, billed annually 1
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