In 2023, the top emerging technology being implemented at GBS organizations was robotic process automation, with approximately ** percent of those surveyed stating this as their answer. Additionally, ** percent of respondents said that the top emerging technology being implemented at their organization was Artificial Intelligence.
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SSON. (April 11, 2023). Top emerging technologies being implemented at Global Business Service organizations 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 15, 2026, from /statistics/1416376/gbs-organizations-emerging-technologies/
SSON. "Top emerging technologies being implemented at Global Business Service organizations 2023." Chart. April 11, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 15, 2026. /statistics/1416376/gbs-organizations-emerging-technologies/
SSON. (2023). Top emerging technologies being implemented at Global Business Service organizations 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 15, 2026. /statistics/1416376/gbs-organizations-emerging-technologies/
SSON. "Top Emerging Technologies Being Implemented at Global Business Service Organizations 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 11 Apr 2023, /statistics/1416376/gbs-organizations-emerging-technologies/
SSON, Top emerging technologies being implemented at Global Business Service organizations 2023 ÌÇÐÄÆƽâ°æ, /statistics/1416376/gbs-organizations-emerging-technologies/ (last visited July 15, 2026)
Top emerging technologies being implemented at Global Business Service organizations 2023 [Graph], SSON, April 11, 2023. [Online]. Available: /statistics/1416376/gbs-organizations-emerging-technologies/
