Responses from roughly 500 leaders in 40 countries with top shared services center locations across approximately 57 different countries.
14 percent of respondents represented companies that had an annual revenue of over 50 billion U.S. dollars.
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Initiatives used by GBS organizations to attract and retain talent worldwide 2023
In 2023, **** was the top initiative used by GBS organizations worldwide to attract and retain talent. The least popular initiative by GBS organizations was financial support for continuing education, with roughly ***percent of respondents using this for talent attraction and retention.
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Deloitte. (July 10, 2023). Top initiatives used by Global Business Service organizations to attract and retain talent worldwide 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 27, 2026, from /statistics/1415923/gbs-organizations-talent-attraction-and-retention/
Deloitte. "Top initiatives used by Global Business Service organizations to attract and retain talent worldwide 2023." Chart. July 10, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 27, 2026. /statistics/1415923/gbs-organizations-talent-attraction-and-retention/
Deloitte. (2023). Top initiatives used by Global Business Service organizations to attract and retain talent worldwide 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 27, 2026. /statistics/1415923/gbs-organizations-talent-attraction-and-retention/
Deloitte. "Top Initiatives Used by Global Business Service Organizations to Attract and Retain Talent Worldwide 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 10 Jul 2023, /statistics/1415923/gbs-organizations-talent-attraction-and-retention/
Deloitte, Top initiatives used by Global Business Service organizations to attract and retain talent worldwide 2023 ÌÇÐÄÆƽâ°æ, /statistics/1415923/gbs-organizations-talent-attraction-and-retention/ (last visited July 27, 2026)
Top initiatives used by Global Business Service organizations to attract and retain talent worldwide 2023 [Graph], Deloitte, July 10, 2023. [Online]. Available: /statistics/1415923/gbs-organizations-talent-attraction-and-retention/
