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Curbside pickup usage before and after the pandemic among beauty shoppers in the United States in 2019 and 2020

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Source

Release date

February 2021

Region

United States

Survey time period

2019 and 2020

Number of respondents

10,646 U.S. shoppers

Age group

18-64 years

Method of interview

Online survey

Supplementary notes

Original question: 'Do you use curbside pickup more now than pre-pandemic?'

Sample participants consisted of the following cohorts: Gen Z, Millennials, Gen X and Baby boomers.
The wording used in this statistic may slightly differ from the original.

Citation formats

COVID-19 impact on curbside pickup usage in the U.S. 2019-2020

Published by
F. Watty,
Apr 26, 2021
According to findings of a consumer survey, US shoppers were keen to use curbside pickup, sometimes also known as "Buy Online Pick up In-store (BOPIS)" offer during the COVID-19 than in pre-pandemic times. The combination of purchasing beauty online and minimized physical contact has led to a ** percent share of shoppers agreeing to using it more. This was followed by ** percent of shoppers stating that the convienient offer hasn't affected their use, while ** percent of respondents haven't had more use of it.
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