An October 2020 survey revealed that 70 percent of e-commerce decision makers in North America and Europe believed AI would help their business with personalization in 2021. Additionally, 54 percent of the executives surveyed hoped AI would help with their site search. Just four percent of respondents did not think AI would help their company.
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SearchNode. (July 11, 2021). Future areas in which AI will help e-commerce businesses according to decision makers in North America and Europe in 2021 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 29, 2026, from /statistics/1175063/ai-help-business-ecommerce-companies-worldwide/
SearchNode. "Future areas in which AI will help e-commerce businesses according to decision makers in North America and Europe in 2021." Chart. July 11, 2021. ÌÇÐÄÆÆ½â°æ. Accessed July 29, 2026. /statistics/1175063/ai-help-business-ecommerce-companies-worldwide/
SearchNode. (2021). Future areas in which AI will help e-commerce businesses according to decision makers in North America and Europe in 2021. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 29, 2026. /statistics/1175063/ai-help-business-ecommerce-companies-worldwide/
SearchNode. "Future Areas in Which Ai Will Help E-commerce Businesses According to Decision Makers in North America and Europe in 2021." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 11 Jul 2021, /statistics/1175063/ai-help-business-ecommerce-companies-worldwide/
SearchNode, Future areas in which AI will help e-commerce businesses according to decision makers in North America and Europe in 2021 ÌÇÐÄÆÆ½â°æ, /statistics/1175063/ai-help-business-ecommerce-companies-worldwide/ (last visited July 29, 2026)
Future areas in which AI will help e-commerce businesses according to decision makers in North America and Europe in 2021 [Graph], SearchNode, July 11, 2021. [Online]. Available: /statistics/1175063/ai-help-business-ecommerce-companies-worldwide/