* According to the source, 153 commercial and service companies participated in the study, of which 36 percent had never conducted online sales in 2021.
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Main online sales channels used by businesses in Costa Rica 2021
According to a study conducted in 2021, almost nine out of ten companies selling online in Costa Rica used WhatsApp and social networks as a sales channel. Of the participating companies, just over a third (** percent) reported having their own e-commerce platform, while less than a quarter (** percent) used third-party platforms. In addition, customer loyalty and home delivery platforms were each used by ** percent of the businesses surveyed.
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La Nación (Costa Rica). (October 19, 2021). Leading online sales channels used by companies in Costa Rica in 2021 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 28, 2026, from /statistics/1298412/online-sales-channels-costa-rica/
La Nación (Costa Rica). "Leading online sales channels used by companies in Costa Rica in 2021." Chart. October 19, 2021. ÌÇÐÄÆÆ½â°æ. Accessed July 28, 2026. /statistics/1298412/online-sales-channels-costa-rica/
La Nación (Costa Rica). (2021). Leading online sales channels used by companies in Costa Rica in 2021. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 28, 2026. /statistics/1298412/online-sales-channels-costa-rica/
La Nación (Costa Rica). "Leading Online Sales Channels Used by Companies in Costa Rica in 2021." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 19 Oct 2021, /statistics/1298412/online-sales-channels-costa-rica/
La Nación (Costa Rica), Leading online sales channels used by companies in Costa Rica in 2021 ÌÇÐÄÆÆ½â°æ, /statistics/1298412/online-sales-channels-costa-rica/ (last visited July 28, 2026)
Leading online sales channels used by companies in Costa Rica in 2021 [Graph], La Nación (Costa Rica), October 19, 2021. [Online]. Available: /statistics/1298412/online-sales-channels-costa-rica/