Only percent of e-commerce companies surveyed in Europe and North America in ** planned to introduce free returns the following year. At that time, more than half of the e-commerce executives who participated in the survey said their company already offered free returns. Up to ** percent stated their firm would not adopt a free returns policy in 2021.
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SearchNode. (July 11, 2021). Share of e-commerce companies planning on offering free returns in North America and Europe in 2021 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 28, 2026, from /statistics/1173872/free-returns-offering-ecommerce-companies-worldwide/
SearchNode. "Share of e-commerce companies planning on offering free returns in North America and Europe in 2021." Chart. July 11, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 28, 2026. /statistics/1173872/free-returns-offering-ecommerce-companies-worldwide/
SearchNode. (2021). Share of e-commerce companies planning on offering free returns in North America and Europe in 2021. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 28, 2026. /statistics/1173872/free-returns-offering-ecommerce-companies-worldwide/
SearchNode. "Share of E-commerce Companies Planning on Offering Free Returns in North America and Europe in 2021." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 11 Jul 2021, /statistics/1173872/free-returns-offering-ecommerce-companies-worldwide/
SearchNode, Share of e-commerce companies planning on offering free returns in North America and Europe in 2021 ÌÇÐÄÆƽâ°æ, /statistics/1173872/free-returns-offering-ecommerce-companies-worldwide/ (last visited July 28, 2026)
Share of e-commerce companies planning on offering free returns in North America and Europe in 2021 [Graph], SearchNode, July 11, 2021. [Online]. Available: /statistics/1173872/free-returns-offering-ecommerce-companies-worldwide/
