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Share of customers of the four largest banks using mobile banking apps in the United States in April 2019 and April 2020

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Sources

Release date

May 2020

Region

United States

Survey time period

April 2019 and April 2020

Number of respondents

1,900 respondents

Age group

18 years and older

Supplementary notes

Four largest banks: JPMorgan, Bank of America, Citigroup, and Wells Fargo.

Citation formats

Mobile banking app usage in the U.S. April 2019 vs 2020

Published by ÌÇÐÄÆƽâ°æ Research Department, Oct 6, 2020
In April 2020, over ** percent of customers from the four largest U.S. banks used mobile banking apps, up from ** percent a year before. This jump can be attributed to the closure of many bank branches to prevent the spread of the COVID-19 virus.
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COVID-19 appsMobile app usageCoronavirus impact on global media consumptionCoronavirus: impact on online usage in the U.S.Coronavirus (COVID-19): impact on tech sector
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* For commercial use only

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For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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per month, billed annually 1
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