* The source identified in-store technology as "mobile tablets, mobile
points of sale (excluding static till points), smart checkouts, digital enquiry point, self-checkouts, mobile stock monitoring applications and devices."
**For this study, 1,000 consumers and 1,000 employees from retailers with an annual turnover of over 25 million British pounds from across the UK were surveyed.
Citation formats
Frequency of in-store technology use by retailers in the UK 2017
Retail employees in the United Kingdom used in-store technologies such as mobile tablets, mobile points of sales, smart checkouts etc. fairly frequently in 2017, as the results of a survey conducted on digital capabilities of UK high streets suggested. ** percent of respondents said they used in-store technology multiple times a day, while ** percent of UK retail employees did so *** times a day.
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Fujitsu. (November 5, 2017). How often do you use in-store technology to help customers?* [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 30, 2026, from /statistics/1028635/in-store-technology-use-frequency-by-retail-employees-united-kingdom-uk/
Fujitsu. "How often do you use in-store technology to help customers?*." Chart. November 5, 2017. ÌÇÐÄÆÆ½â°æ. Accessed July 30, 2026. /statistics/1028635/in-store-technology-use-frequency-by-retail-employees-united-kingdom-uk/
Fujitsu. (2017). How often do you use in-store technology to help customers?*. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 30, 2026. /statistics/1028635/in-store-technology-use-frequency-by-retail-employees-united-kingdom-uk/
Fujitsu. "How Often Do You Use In-store Technology to Help Customers?*." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 5 Nov 2017, /statistics/1028635/in-store-technology-use-frequency-by-retail-employees-united-kingdom-uk/
Fujitsu, How often do you use in-store technology to help customers?* ÌÇÐÄÆÆ½â°æ, /statistics/1028635/in-store-technology-use-frequency-by-retail-employees-united-kingdom-uk/ (last visited July 30, 2026)
How often do you use in-store technology to help customers?* [Graph], Fujitsu, November 5, 2017. [Online]. Available: /statistics/1028635/in-store-technology-use-frequency-by-retail-employees-united-kingdom-uk/