Detailed statistics
Revenue of parcel shipping in the United Kingdom (UK) 2013-2023
Detailed statistics
Number of packages sent in the United Kingdom (UK) 2013-2025
Detailed statistics
Main shipping providers used by online stores in the UK 2025
Revenue in the e-commerce market United Kingdom 2019-2029
Revenue in the e-commerce market for different segments United Kingdom from 2019 to 2029 (in billion U.S. dollars)
Online share of retail sales in Great Britain 2010-2025
Share of total retail sales made online in Great Britain from 2010 to 2025
Internet retail sales value trend annually in the United Kingdom (UK) 2010-2025
Percentage change in annual internet retail sales value in the United Kingdom (UK) from 2010 to 2025
Penetration rate of e-commerce in the United Kingdom 2017-2030
Penetration rate of e-commerce in the United Kingdom from 2017 to 2030
Revenue of parcel shipping in the United Kingdom (UK) 2013-2023
Annual revenue of parcel delivery in the United Kingdom (UK) from 2013 to 2023 (in million GBP)
Number of packages sent in the United Kingdom (UK) 2013-2025
Annual volume of packages shipped in the United Kingdom (UK) from 2013 to 2025 (in millions)
Market share of top courier service providers in the UK 2022, by revenue
Market share of the leading courier service providers in the United Kingdom (UK) in 2022, by revenue
Market share of top courier service providers in the UK 2022, by parcel volume
Market share of the leading courier service providers in the United Kingdom (UK) in 2022, by parcel volume
Delivery companies parcel recipients face the most issues with in the UK 2023
Share of parcel recipients experiencing delivery issues in the United Kingdom (UK) in 2023, by delivery company
Delivery issues consumers face with Amazon in the UK 2023
Main delivery issues parcel recipients have with Amazon in the United Kingdom (UK) in 2023
Main shipping providers used by online stores in the UK 2025
Leading shipping service providers used by e-commerce stores in the United Kingdom (UK) in 2025
Top retailers offering free delivery on online orders in the UK 2024
Leading retailers offering free delivery or free delivery with minimum spend in the United Kingdom (UK) in 2024
Return options offered by leading retailers in the UK 2025
Share of leading retailers offering returns of online orders in the United Kingdom (UK) in 2025, by type
Average return fee for online purchases at major retailers in the UK 2025
Average and median return fees charged on online purchases from major retailers in the United Kingdom (UK) in 2025 (in British pounds)
Factors SMEs consider when choosing postal providers for parcel delivery UK 2023
Important factors SMEs consider when choosing postal providers to send parcels in the United Kingdom (UK) in 2023
Small businesses' problems with parcels deliveries in the UK 2023
Main impact parcel delivery issues have on small businesses in the United Kingdom (UK) in 2023
SMEs willing to pay more for environmentally friendly parcel providers in the UK 2023
Share of SMEs who are willing to pay more for sustainable parcel providers in the United Kingdom (UK) 2023
SMEs ready to pay for sustainable parcel providers despite longer deliveries UK 2023
SMEs who are willing to pay more for eco-friendly parcel providers even if delivery takes longer in the United Kingdom (UK) in 2023
Top delivery criteria for online shoppers in the United Kingdom 2023
Most important criteria for e-commerce delivery according to online shoppers in the United Kingdom as of September 2023
Consumer preferences for future delivery options in the UK 2023
Top delivery options online shoppers would like to use in the future in the United Kingdom as of September 2023
Shoppers' attitudes to online deliveries in the UK 2023
Online shoppers' opinions and habits regarding deliveries in the United Kingdom (UK) in 2023
Online shoppers' issues with parcel deliveries in the UK 2023
Main delivery issues when ordering items online in the United Kingdom (UK) in 2023
Lack of wanted delivery options deterring online shopping in the UK 2023
Lack of preferred delivery options stopping online shoppers from purchasing in the United Kingdom (UK) in 2023
Share of shoppers expecting 2-hour delivery 2023, by country
Share of consumers expecting their online orders to arrive in less than 2 hours in selected countries worldwide in 2023
Online shoppers in favor of sustainable deliveries worldwide 2023, by country
Share of shoppers who would consider options for more sustainable deliveries in selected countries worldwide in 2023
Most returned online purchases by category in the UK 2025
Most returned online purchases by category in the UK as of September 2025
Main reasons for online returns in the UK 2023
Main reasons for returning online purchases in the United Kingdom (UK) in 2023
Shoppers' attitudes to online returns in the UK 2023
Online shoppers' opinions and habits regarding returns in the United Kingdom (UK) in 2023
Consumers who return online orders via a post office in the UK 2021-2023
Share of online shoppers who return orders via post office parcel services in the United Kingdom (UK) from 2021 to 2023
Impact of return fees on online shopping in the UK 2023
Share of online consumers changing their shopping with a retailer due to return fees in the United Kingdom (UK) in 2023
Return rates impact on online shopping in Western European countries 2023
Impact of having to pay to return an item on the likelihood of shopping at an online retailer in selected Western European countries in 2023
Online vs. in-store: ease of returns worldwide 2023, by country
Ease of online vs. in-store returns process in selected countries worldwide in 2023
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