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Leading shipping service providers used by e-commerce stores in the United Kingdom (UK) in 2025

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Source

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Release date

May 2026

Region

United Kingdom

Survey time period

2025

Number of respondents

1,967 online stores

Supplementary notes

The release date is the date of access.

Base: Multi-pick, as a store can offer more than one shipping provider.

The encompasses the sale of physical goods via a digital channel to a private end user (B2C). Incorporated in this definition are purchases via desktop computer (including notebooks and laptops) as well as purchases via mobile devices such as smartphones and tablets. 

The following are not included in the e-commerce market: marketplace platforms only, digitally distributed services (e.g. travel tickets), online stores dedicated to digital media downloads or streams as well as online stores dedicated to B2B markets nor sales between private persons (C2C). Market volume, market growth and all monetary figures at store level refer to the annual e-commerce net sales after the deduction of returns.

Citation formats

Main shipping providers used by online stores in the UK 2025

Published by
Yihan Ma,
May 13, 2026

In 2025, the Royal Mail was the most used shipping provider by online stores in the United Kingdom (UK). According to recent estimates, around percent of e-commerce stores in the UK used Royal Mail. DPD was another popular shipping provider, as around ** percent of stores opted for its services.

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Statistics on " Online deliveries and returns in the United Kingdom (UK) "

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Topics

Online deliveries and returns in the United Kingdom (UK)E-commerce in the United Kingdom (UK)E-commerce returns in the United StatesE-commerce returns in EuropeMobile commerce in the United Kingdom
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* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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For single users
$199 USD
per month, billed annually 1
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  • Premium Statistics

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