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Share of U.S. consumers who would buy again from a retailer in 2017, by reason

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Source

Release date

April 2018

Region

United States

Survey time period

November 22 to November 29, 2017

Number of respondents

1,543 respondents

Special properties

online shoppers

Method of interview

Online survey

Supplementary notes

Respondents aged between 21 and 65 years old.
Original question: 'I would absolutely give repeat business to a retailer that:'
Multiple answers were possible.

Citation formats

Reasons that consumers in the U.S. would buy again from a retailer 2017

Published by
F. Watty,
Jun 26, 2018
This statistic depicts the share of U.S. consumers who would absolutely buy again from a retailer in 2017, broken down by reason. During the survey, ** percent of U.S. respondents stated that they would absolutely give repeat business to a retailer who resends lost or damaged items with fast shipping.
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