The source defines "loyals" as consumers, who purchased in 2020 and intend to purchase in 2021, and "newcomers" as consumers, who did not purchase in 2020 and but do intend to purchase in 2021.
The source does not specify the number of respondents.
Citation formats
Share of Dutch loyals and newcomers shopping during selected sales events 2021
In 2021, Black Friday was the sales event to attract the highest number new shoppers in the Netherlands. Specifically, about percent of surveyed consumers who had not participated in Black Friday in 2020, intended to do so during this year's sales event.
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Afterpay. (October 14, 2021). Share of loyal and new shoppers intending to shop during selected sales events in the Netherlands in 2021 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 01, 2026, from /statistics/1277211/peak-season-sale-loyals-and-newcomers-netherlands/
Afterpay. "Share of loyal and new shoppers intending to shop during selected sales events in the Netherlands in 2021." Chart. October 14, 2021. ÌÇÐÄÆÆ½â°æ. Accessed August 01, 2026. /statistics/1277211/peak-season-sale-loyals-and-newcomers-netherlands/
Afterpay. (2021). Share of loyal and new shoppers intending to shop during selected sales events in the Netherlands in 2021. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 01, 2026. /statistics/1277211/peak-season-sale-loyals-and-newcomers-netherlands/
Afterpay. "Share of Loyal and New Shoppers Intending to Shop during Selected Sales Events in The Netherlands in 2021." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 14 Oct 2021, /statistics/1277211/peak-season-sale-loyals-and-newcomers-netherlands/
Afterpay, Share of loyal and new shoppers intending to shop during selected sales events in the Netherlands in 2021 ÌÇÐÄÆÆ½â°æ, /statistics/1277211/peak-season-sale-loyals-and-newcomers-netherlands/ (last visited August 01, 2026)
Share of loyal and new shoppers intending to shop during selected sales events in the Netherlands in 2021 [Graph], Afterpay, October 14, 2021. [Online]. Available: /statistics/1277211/peak-season-sale-loyals-and-newcomers-netherlands/