| Characteristic | Net Promoter Score |
|---|---|
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
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Source
Sources
Release date
February 2020
More information
Region
Brazil
Survey time period
2019
Number of respondents
at least 6,000 people in all federal units of Brazil
Method of interview
Online survey
Supplementary notes
According to the source, the score is calculated by adding points given by consumers surveyed in four different phases, as the subjects evaluate the companies' customer relationship management.
The source does not provide the exact date for data collection.
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