This score measures to what extent consumers are satisfied with a product or service and how much they are willing to recommend it to another person, from 0 to 100 points.
The date of release is that of last access.
Citation formats
Main e-commerce and marketplace brands in Brazil 2022-2024, by NPS
E-commerce is the sector that Brazilian consumers are most likely to recommend to others, thanks to their satisfaction with the products and services in this segment. Amazon topped the rankings for the third consecutive year with a Net Promoter Score (NPS) of ** in 2024.
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Opinion Box. (September 13, 2024). Leading e-commerce and marketplace brands in Brazil from 2022 to 2024, by Net Promoter Score [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 24, 2026, from /statistics/1300164/brazil-net-promoter-score-ecommerce/
Opinion Box. "Leading e-commerce and marketplace brands in Brazil from 2022 to 2024, by Net Promoter Score." Chart. September 13, 2024. ÌÇÐÄÆÆ½â°æ. Accessed July 24, 2026. /statistics/1300164/brazil-net-promoter-score-ecommerce/
Opinion Box. (2024). Leading e-commerce and marketplace brands in Brazil from 2022 to 2024, by Net Promoter Score. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 24, 2026. /statistics/1300164/brazil-net-promoter-score-ecommerce/
Opinion Box. "Leading E-commerce and Marketplace Brands in Brazil from 2022 to 2024, by Net Promoter Score." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 13 Sep 2024, /statistics/1300164/brazil-net-promoter-score-ecommerce/
Opinion Box, Leading e-commerce and marketplace brands in Brazil from 2022 to 2024, by Net Promoter Score ÌÇÐÄÆÆ½â°æ, /statistics/1300164/brazil-net-promoter-score-ecommerce/ (last visited July 24, 2026)
Leading e-commerce and marketplace brands in Brazil from 2022 to 2024, by Net Promoter Score [Graph], Opinion Box, September 13, 2024. [Online]. Available: /statistics/1300164/brazil-net-promoter-score-ecommerce/