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Which of the following difficulties have you experienced when redeeming points or rewards?

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Source

Release date

November 2017

Region

France, Germany, Italy, Spain, United Kingdom

Survey time period

July 7-20, 2017

Number of respondents

6000*

Age group

25-55 years

Special properties

frequent travelers; all that have traveled for business at least 6 times and have stayed in a hotel at least 3 times in the last year; all that are part of a loyalty club

Method of interview

Online survey

Supplementary notes

* 1200 respondents from each country surveyed (Spain, Italy, France, Germany and the UK).

Citation formats

Difficulties business travelers have redeeming hotel loyalty rewards in Europe 2017

Published by ÌÇÐÄÆƽâ°æ Research Department, Nov 27, 2017
This statistic presents the difficulties experienced by frequent business travelers in Europe, when trying to redeem points or rewards offered by hotel loyalty schemes. The survey conducted with **** European countries (France, Germany, Spain, Italy and the United Kingdom) in 2017. Overall, **** percent of respondents said they had problems because their points expired.
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Business travel in EuropeBusiness travel in the United StatesGlobal business travelMeetings industry in EuropeBusiness travel in France
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* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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Starter Account

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per month, billed annually 1
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For teams of up to 99 users
Talk to sales for pricing
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