This statistic illustrates the outcome of the survey question: "Do you use a robot or system for automated answers for online customer support?". During the surveyed period in 2016, roughly ** percent of the responding organizations indicated they are considering to use a robot or system for automated responses.
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Marketingfacts.nl. (January 26, 2017). Do you use a robot or system for automated answers for online customer support?* [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 22, 2026, from /statistics/688920/using-automated-systems-for-webcare-in-the-netherlands/
Marketingfacts.nl. "Do you use a robot or system for automated answers for online customer support?*." Chart. January 26, 2017. ÌÇÐÄÆƽâ°æ. Accessed July 22, 2026. /statistics/688920/using-automated-systems-for-webcare-in-the-netherlands/
Marketingfacts.nl. (2017). Do you use a robot or system for automated answers for online customer support?*. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 22, 2026. /statistics/688920/using-automated-systems-for-webcare-in-the-netherlands/
Marketingfacts.nl. "Do You Use a Robot or System for Automated Answers for Online Customer Support?*." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 26 Jan 2017, /statistics/688920/using-automated-systems-for-webcare-in-the-netherlands/
Marketingfacts.nl, Do you use a robot or system for automated answers for online customer support?* ÌÇÐÄÆƽâ°æ, /statistics/688920/using-automated-systems-for-webcare-in-the-netherlands/ (last visited July 22, 2026)
Do you use a robot or system for automated answers for online customer support?* [Graph], Marketingfacts.nl, January 26, 2017. [Online]. Available: /statistics/688920/using-automated-systems-for-webcare-in-the-netherlands/
