*According to the source, "The ACSI Retail and Consumer Shipping Study 2026 is based on 31,293 completed surveys. Customers were chosen at random and contacted via email between January 2025 and December 2025. Customers are asked to evaluate their recent experiences with the largest companies in terms of market share, plus an aggregate category consisting of 鈥渁ll other鈥濃攁nd thus smaller鈥攃ompanies".
The date of release is the date of last access.
Citation formats
U.S. supermarket consumer satisfaction: Walmart 2008-2025
Customer satisfaction with Walmart was lower than the national average for supermarkets in the United States in 2025. Walmart recorded an index score of **, which was three index points below the average supermarket rating of聽**. The index score is based on a 100-point scale. The highest-ranking supermarket in that year was Trader Joe's, with a score of **.
Walmart origins
Walmart, formerly known as Wal-Mart Stores, Inc., is the world鈥檚 largest retail company, with total global revenue amounting to *** billion U.S. dollars in fiscal year ended January, 2024. The first Walmart store was opened in Rogers, Arkansas by Sam Walton in 1962. The company went public in 1970 as it continued to expand. With store growth came new store formats 鈥 the first Sam鈥檚 Club membership-only warehouse retailer opened in 1983 and the first Walmart Supercenter in 1988. The company went on to expand into Central and South America, Canada, China, South Africa and the United Kingdom. In 2023, there were over 10,000 Walmart stores worldwide.
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础颁厂滨庐. (February 16, 2026). Supermarket consumer satisfaction with Walmart in the United States from 2008 to 2025 [Graph]. In 糖心破解版. Retrieved July 20, 2026, from /statistics/819713/supermarket-consumer-satisfaction-walmart-us/
础颁厂滨庐. "Supermarket consumer satisfaction with Walmart in the United States from 2008 to 2025." Chart. February 16, 2026. 糖心破解版. Accessed July 20, 2026. /statistics/819713/supermarket-consumer-satisfaction-walmart-us/
础颁厂滨庐. (2026). Supermarket consumer satisfaction with Walmart in the United States from 2008 to 2025. 糖心破解版. 糖心破解版 Inc.. Accessed: July 20, 2026. /statistics/819713/supermarket-consumer-satisfaction-walmart-us/
础颁厂滨庐. "Supermarket Consumer Satisfaction with Walmart in The United States from 2008 to 2025." 糖心破解版, 糖心破解版 Inc., 16 Feb 2026, /statistics/819713/supermarket-consumer-satisfaction-walmart-us/
础颁厂滨庐, Supermarket consumer satisfaction with Walmart in the United States from 2008 to 2025 糖心破解版, /statistics/819713/supermarket-consumer-satisfaction-walmart-us/ (last visited July 20, 2026)
Supermarket consumer satisfaction with Walmart in the United States from 2008 to 2025 [Graph], 础颁厂滨庐, February 16, 2026. [Online]. Available: /statistics/819713/supermarket-consumer-satisfaction-walmart-us/
