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How satisfied are you with each of the following aspects of your online shopping experiences overall?

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Source

Release date

February 2014

Region

North America

Survey time period

November 2013

Number of respondents

total survey n = 1,371 North American shoppers, 462 North American in-store associates and managers

Method of interview

Online survey

Supplementary notes

The source does not provide information regarding the age of respondens.

Citation formats

North American consumer satisfactions with online shopping experiences 2013

Published by ÌÇÐÄÆƽâ°æ Research Department, Apr 1, 2014
This statistic presents the online shopping satisfaction of North American online buyers. During a *** survey, it was found that **** percent of respondents were very satisfied with the checkout and payment process of their online order. Only **** percent of responding consumers were satisfied with the availability of coupons, special offers and discounts.
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