In June 2025, ** percent of Amazon online shopping users were also subscribers to the Amazon Prime service in the United States. Since 2018, when the share of U.S. Prime users did not go over ** percent, Amazon has successfully capitalized on the popularity of subscription-based businesses.
What drives subscribers
Looking at the most appreciated features of retail subscriptions, it seems that Amazon nailed it. In the United States, nearly four in ten consumers signed up for retail subscriptions to have free shipping on their orders. Another ** percent looked at cancellation policies and wanted to be able to unsubscribe at any time.
Loyal to (too) many
Amazon shoppers do not have to cancel their Prime subscriptions to benefit from other competitors’ services. Instead, they keep multiple retail memberships active - from grocery to beauty retailers. In 2023, half of U.S. Amazon Prime members were Target Circle members, too.
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Consumer Intelligence Research Partners. (July 22, 2025). Share of Amazon customers in the United States who are Amazon Prime members from 2018 to 2025 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 28, 2026, from /statistics/234253/share-of-amazon-prime-subscribers-in-the-united-states/
Consumer Intelligence Research Partners. "Share of Amazon customers in the United States who are Amazon Prime members from 2018 to 2025." Chart. July 22, 2025. ÌÇÐÄÆÆ½â°æ. Accessed July 28, 2026. /statistics/234253/share-of-amazon-prime-subscribers-in-the-united-states/
Consumer Intelligence Research Partners. (2025). Share of Amazon customers in the United States who are Amazon Prime members from 2018 to 2025. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 28, 2026. /statistics/234253/share-of-amazon-prime-subscribers-in-the-united-states/
Consumer Intelligence Research Partners. "Share of Amazon Customers in The United States Who Are Amazon Prime Members from 2018 to 2025." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 22 Jul 2025, /statistics/234253/share-of-amazon-prime-subscribers-in-the-united-states/
Consumer Intelligence Research Partners, Share of Amazon customers in the United States who are Amazon Prime members from 2018 to 2025 ÌÇÐÄÆÆ½â°æ, /statistics/234253/share-of-amazon-prime-subscribers-in-the-united-states/ (last visited July 28, 2026)
Share of Amazon customers in the United States who are Amazon Prime members from 2018 to 2025 [Graph], Consumer Intelligence Research Partners, July 22, 2025. [Online]. Available: /statistics/234253/share-of-amazon-prime-subscribers-in-the-united-states/