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Reasons why U.S. adults choose not use retail mobile apps for shopping March 2026

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Sources

Release date

May 2026

Region

United States

Survey time period

March 10 to 11, 2026

Number of respondents

1,085 respondents

Age group

18 years and older

Method of interview

Online survey

Citation formats

U.S. adults’ reasons for not using retail mobile apps for shopping 2026

Published by
F. Watty,
May 28, 2026

According to a March 2026 survey, ***percent of U.S. adults avoid retail mobile apps because they prefer shopping in-store to see products in person, while ***percent point to concerns about payment privacy and another ***percent mention limited phone storage.

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