This statistic presents the level of satisfaction of Spanish internet users regarding their experience on websites where they made online purchases from 2016 to 2018. During the study period, the average satisfaction level was approximately eight on a scale from one to ten, where the number one means a very low or no level of satisfaction and the number ten a high degree of satisfaction.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
IAB Spain. (August 31, 2018). Degree of satisfaction of internet users with their online shopping website in Spain from 2016 to 2018 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 03, 2026, from /statistics/1635498/degree-of-satisfaction-with-online-shopping-websites-in-spain/
IAB Spain. "Degree of satisfaction of internet users with their online shopping website in Spain from 2016 to 2018." Chart. August 31, 2018. ÌÇÐÄÆƽâ°æ. Accessed August 03, 2026. /statistics/1635498/degree-of-satisfaction-with-online-shopping-websites-in-spain/
IAB Spain. (2018). Degree of satisfaction of internet users with their online shopping website in Spain from 2016 to 2018. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 03, 2026. /statistics/1635498/degree-of-satisfaction-with-online-shopping-websites-in-spain/
IAB Spain. "Degree of Satisfaction of Internet Users with Their Online Shopping Website in Spain from 2016 to 2018." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 31 Aug 2018, /statistics/1635498/degree-of-satisfaction-with-online-shopping-websites-in-spain/
IAB Spain, Degree of satisfaction of internet users with their online shopping website in Spain from 2016 to 2018 ÌÇÐÄÆƽâ°æ, /statistics/1635498/degree-of-satisfaction-with-online-shopping-websites-in-spain/ (last visited August 03, 2026)
Degree of satisfaction of internet users with their online shopping website in Spain from 2016 to 2018 [Graph], IAB Spain, August 31, 2018. [Online]. Available: /statistics/1635498/degree-of-satisfaction-with-online-shopping-websites-in-spain/
