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Most valued retail loyalty program types among online shoppers in Australia in the 12 months to July 2025

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Release date

July 2025

Region

Australia

Survey time period

12 months to July 2025

Number of respondents

1,000 respondents

Age group

18-70 years

Special properties

nationally representative sample of Australians who have shopped online at least once in the last 12 months

Supplementary notes

Survey question: How valuable to you are the following types of loyalty programs operated by retailers and brands?

Citation formats

Most valued retail loyalty program types among online shoppers Australia 2025

Published by
F. Watty,
Jul 23, 2025

According to a survey conducted in Australia in the 12 months leading up to July 2025, the most valued type of retail loyalty program among respondents was free to join retail loyalty programs, memberships, or shopper rewards, at just over ** percent of respondents. Around ** percent of those surveyed also indicated that cashback accounts via cashback sites or apps offered great value to online shoppers.

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Statistics on " Loyalty programs in Australia "

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Overview

5

Loyalty program engagement

8

Loyalty program membership

6

Retail loyalty programs

6

Travel loyalty programs

5

Consumer attitudes

8

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Topics

Loyalty programs in AustraliaLoyalty programs in the United Kingdom (UK)Aviation in AustraliaCustomer satisfaction in AustraliaSupermarkets and grocery retail in Australia
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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