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Main banking channels used by 18-24 year olds for selected banking activities in the United Kingdom in 2024

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Source

Release date

May 2025

Region

United Kingdom

Survey time period

February 5, 2024, to June 16, 2024

Number of respondents

200-400

Age group

18-24 years

Special properties

Adults

Method of interview

Online survey

Supplementary notes

Base: All UK adults who have a day-to-day account and who have undertaken the displayed banking activities in the past 12 months.

The number of respondents varies across the different banking activities. 

Citation formats

Main banking channels used by young adults for selected activities in the UK 2024

Published by K. Scholle, Jun 20, 2025

Mobile apps were the primary banking channel for UK bank customers ages *** in 2024 across most day-to-day activities. More than ** percent of respondents used mobile apps to check their current account balance, while ** percent transferred money to other accounts through apps. Bill payments were also predominantly made through mobile apps.

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Statistics on " Gen Z and finance in the United Kingdom (UK) "

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Overview

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Financial attitudes

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Behaviors and adoption

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Retention

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Savings and debt

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Generational comparison

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* For commercial use only

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For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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Starter Account

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$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

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