Roughly ** percent of retail banking executives in the UK, believed the main challenge in attracting Gen Z was their perceived low tolerance for friction. This is according to a survey held in 2024. A preference for challenger banks emerged as another significant obstacle, while poor user experience (UX) was also cited as a contributing factor.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
Tink. (June 19, 2024). Main challenges of acquiring young customers according to bank executives in the United Kingdom (UK) in 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 21, 2026, from /statistics/1615425/uk-challenges-gen-z-banking/
Tink. "Main challenges of acquiring young customers according to bank executives in the United Kingdom (UK) in 2024." Chart. June 19, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 21, 2026. /statistics/1615425/uk-challenges-gen-z-banking/
Tink. (2024). Main challenges of acquiring young customers according to bank executives in the United Kingdom (UK) in 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 21, 2026. /statistics/1615425/uk-challenges-gen-z-banking/
Tink. "Main Challenges of Acquiring Young Customers According to Bank Executives in The United Kingdom (Uk) in 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 19 Jun 2024, /statistics/1615425/uk-challenges-gen-z-banking/
Tink, Main challenges of acquiring young customers according to bank executives in the United Kingdom (UK) in 2024 ÌÇÐÄÆƽâ°æ, /statistics/1615425/uk-challenges-gen-z-banking/ (last visited July 21, 2026)
Main challenges of acquiring young customers according to bank executives in the United Kingdom (UK) in 2024 [Graph], Tink, June 19, 2024. [Online]. Available: /statistics/1615425/uk-challenges-gen-z-banking/
