Petroc Taylor
Research expert covering global developments in the use of data
Get in touch with us now| Characteristic | Share of respondents |
|---|---|
| PRODUCT SPECIFICATIONS | - |
| Product advice | 8% |
| Product availability | 7% |
| Product details | 6% |
| Product issue | 6% |
| Pricing | 5% |
| ORDER AND SHIPPING | - |
| Order status | 7% |
| Delivery time policy | 2% |
| Order support | 2% |
| Shipping destinations | 2% |
| Delivery issue | 1% |
| Shipping policy | 1% |
| Order change | 1% |
| Shipping info change | 1% |
| Order cancelation | 1% |
| Return and exchange policies | 4% |
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Source
Source
Release date
October 2024
More information
Region
Worldwide
Survey time period
2024
Number of respondents
1,015 respondents
Special properties
interactions with Lyro chatbot
Supplementary notes
Survey carried out on Amazon’s Mechanical Turk.
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