According to a survey conducted in March 2023 in Japan, around ** percent of shoppers stated that they preferred to pick up their online purchases in stores, since there were no shipping charges applied for this option. In contrast, around ** percent of respondents highlighted that they had no time to go to the store for the pickup, which was a disadvantage of BOPIS in favor of online shopping deliveries.
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KPMG Japan. (September 27, 2023). Consumer opinion on BOPIS (buy online, pickup in store) in comparison with online shopping in Japan as of March 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/1455792/japan-user-opinion-on-bopis-versus-online-shopping/
KPMG Japan. "Consumer opinion on BOPIS (buy online, pickup in store) in comparison with online shopping in Japan as of March 2023." Chart. September 27, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/1455792/japan-user-opinion-on-bopis-versus-online-shopping/
KPMG Japan. (2023). Consumer opinion on BOPIS (buy online, pickup in store) in comparison with online shopping in Japan as of March 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/1455792/japan-user-opinion-on-bopis-versus-online-shopping/
KPMG Japan. "Consumer Opinion on Bopis (Buy Online, Pickup in Store) in Comparison with Online Shopping in Japan as of March 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 27 Sep 2023, /statistics/1455792/japan-user-opinion-on-bopis-versus-online-shopping/
KPMG Japan, Consumer opinion on BOPIS (buy online, pickup in store) in comparison with online shopping in Japan as of March 2023 ÌÇÐÄÆƽâ°æ, /statistics/1455792/japan-user-opinion-on-bopis-versus-online-shopping/ (last visited July 31, 2026)
Consumer opinion on BOPIS (buy online, pickup in store) in comparison with online shopping in Japan as of March 2023 [Graph], KPMG Japan, September 27, 2023. [Online]. Available: /statistics/1455792/japan-user-opinion-on-bopis-versus-online-shopping/
