The original question was phrased by the source as follows: "Which of these statements about finance apply to you? (multi-pick)". Multiple selections of various statements were possible. The displayed figures refer to the share of respondents who selected the "I could imagine dealing with my financial transactions exclusively via my smartphone" statement.
The number of respondents differs in each survey update. More information on the methodology can be found here.
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Customer attitude toward mobile finance in Italy 2018-2025, by quarter
The share of bank account holders who could imagine dealing with their financial transactions exclusively via their mobile phones stayed the same overall in Italy between 2018 and 2025, albeit with fluctuations. According to ÌÇÐÄÆƽâ°æ's Consumer ÌÇÐÄÆƽâ°æ, the share of respondents who could imagine using only mobile phones for banking stood at ***percent in the third quarter of 2025. Furthermore, an increasing usage of mobile banking in the country was observed during this period.
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ÌÇÐÄÆƽâ°æ. (October 22, 2025). Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in Italy from 2018 to 3rd quarter 2025 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 27, 2026, from /statistics/1395736/attitude-toward-mobile-finance-in-italy/
ÌÇÐÄÆƽâ°æ. "Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in Italy from 2018 to 3rd quarter 2025." Chart. October 22, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 27, 2026. /statistics/1395736/attitude-toward-mobile-finance-in-italy/
ÌÇÐÄÆƽâ°æ. (2025). Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in Italy from 2018 to 3rd quarter 2025. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 27, 2026. /statistics/1395736/attitude-toward-mobile-finance-in-italy/
ÌÇÐÄÆƽâ°æ. "Share of Customers Who Can Imagine Dealing with Financial Transactions Exclusively via Mobile Phone in Italy from 2018 to 3rd Quarter 2025." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 22 Oct 2025, /statistics/1395736/attitude-toward-mobile-finance-in-italy/
ÌÇÐÄÆƽâ°æ, Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in Italy from 2018 to 3rd quarter 2025 ÌÇÐÄÆƽâ°æ, /statistics/1395736/attitude-toward-mobile-finance-in-italy/ (last visited July 27, 2026)
Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in Italy from 2018 to 3rd quarter 2025 [Graph], ÌÇÐÄÆƽâ°æ, October 22, 2025. [Online]. Available: /statistics/1395736/attitude-toward-mobile-finance-in-italy/
