The original question was phrased by the source as follows: "Which of these statements about finance apply to you? (multi-pick)". Multiple selections of various statements were possible. The displayed figures refer to the share of respondents who selected the "I could imagine dealing with my financial transactions exclusively online" statement.
The number of respondents differs in each survey update. More information on the methodology can be found here.
Citation formats
Customer attitude towards online finance in Italy 2018-2026, by quarter
The share of bank account holders who could imagine dealing with their financial transactions exclusively online decreased notably in Italy between 2018 and 2026. According to ÌÇÐÄÆÆ½â°æ's Consumer ÌÇÐÄÆÆ½â°æ, ** percent of the bank account holders found it possible to deal with their finances exclusively online in 2018. In the second quarter of 2026, however, only ***percent of the respondents indicated the same attitude towards online financial transactions. Nevertheless, online banking was one of the most common methods to process banking affairs in Italy in 2025.
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ÌÇÐÄÆÆ½â°æ. (July 10, 2026). Share of customers who can imagine dealing with financial transactions exclusively online in Italy from 2018 to 2nd quarter 2026 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 31, 2026, from /statistics/1395737/attitude-towards-online-finance-in-italy/
ÌÇÐÄÆÆ½â°æ. "Share of customers who can imagine dealing with financial transactions exclusively online in Italy from 2018 to 2nd quarter 2026." Chart. July 10, 2026. ÌÇÐÄÆÆ½â°æ. Accessed July 31, 2026. /statistics/1395737/attitude-towards-online-finance-in-italy/
ÌÇÐÄÆÆ½â°æ. (2026). Share of customers who can imagine dealing with financial transactions exclusively online in Italy from 2018 to 2nd quarter 2026. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 31, 2026. /statistics/1395737/attitude-towards-online-finance-in-italy/
ÌÇÐÄÆÆ½â°æ. "Share of Customers Who Can Imagine Dealing with Financial Transactions Exclusively Online in Italy from 2018 to 2nd Quarter 2026." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 10 Jul 2026, /statistics/1395737/attitude-towards-online-finance-in-italy/
ÌÇÐÄÆÆ½â°æ, Share of customers who can imagine dealing with financial transactions exclusively online in Italy from 2018 to 2nd quarter 2026 ÌÇÐÄÆÆ½â°æ, /statistics/1395737/attitude-towards-online-finance-in-italy/ (last visited July 31, 2026)
Share of customers who can imagine dealing with financial transactions exclusively online in Italy from 2018 to 2nd quarter 2026 [Graph], ÌÇÐÄÆÆ½â°æ, July 10, 2026. [Online]. Available: /statistics/1395737/attitude-towards-online-finance-in-italy/