ÌÇÐÄÆƽâ°æ

What actions can a company take to regain your trust if they have done something to lose it?

© ÌÇÐÄÆƽâ°æ 2026
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

October 2021

Region

Canada, United States

Survey time period

October 10 to 13, 2021

Number of respondents

300 respondents

Age group

13 years and older

Supplementary notes

This question was phrased by the source as follows: "What can a company, product, or service do to regain your Trust - if they have done something to lose it?"

Citation formats

Actions companies can take to regain consumer trust in the U.S. & Canada 2021

Published by
F. Watty,
Dec 15, 2021
When a company does something that makes consumers lose confidence in the brand, companies need to take appropriate action to regain said lost confidence. In 2021, about a third of consumers in Canada and the United States said providing compensation can help them regain trust in the brand. On the other hand, roughly ** percent of consumers in these countries found it more important that companies acknowledge what they have done wrong and prove that they can do better in the future. For many people, however, the trust cannot be regained once it is lost.
Log in or register to access precise data.
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
Contact us
  • Free + Premium Statistics
  • Reports
  • Market ÌÇÐÄÆƽâ°æ

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Other statistics that may interest you

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Statistics on

About the industry

10

About the region

10

Selected statistics

10

Other regions

10

Related statistics

10

Further Content: You might find this interesting as well

Topics

Shopping behavior in JapanPersonal care in JapanEmployment in JapanFMCG market in JapanEating behavior in Japan
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
Contact us
  • Free + Premium Statistics
  • Reports
  • Market ÌÇÐÄÆƽâ°æ

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.