Shopping apps and social media were the most popular digital shopper channels through which global shoppers were considering to increase their purchases. According to a June 2019 survey of global shoppers, 35 percent of respondents stated that they planned to increase purchases via shopping app over the next 12 months. Social media and brand websites were ranked second with 32 percent of survey respondents intending to use these channels more. Only 13 percent of respondents stated that they want to buy more items online via visual search.
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Salesforce Research. (October 15, 2019). Share of worldwide shoppers who plan to increase purchases through select digital channels over the next 12 months as of July 2019 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 24, 2026, from /statistics/1108847/global-shoppers-increase-purchases-digital-channels/
Salesforce Research. "Share of worldwide shoppers who plan to increase purchases through select digital channels over the next 12 months as of July 2019." Chart. October 15, 2019. ÌÇÐÄÆÆ½â°æ. Accessed July 24, 2026. /statistics/1108847/global-shoppers-increase-purchases-digital-channels/
Salesforce Research. (2019). Share of worldwide shoppers who plan to increase purchases through select digital channels over the next 12 months as of July 2019. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 24, 2026. /statistics/1108847/global-shoppers-increase-purchases-digital-channels/
Salesforce Research. "Share of Worldwide Shoppers Who Plan to Increase Purchases through Select Digital Channels over The next 12 Months as of July 2019." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 15 Oct 2019, /statistics/1108847/global-shoppers-increase-purchases-digital-channels/
Salesforce Research, Share of worldwide shoppers who plan to increase purchases through select digital channels over the next 12 months as of July 2019 ÌÇÐÄÆÆ½â°æ, /statistics/1108847/global-shoppers-increase-purchases-digital-channels/ (last visited July 24, 2026)
Share of worldwide shoppers who plan to increase purchases through select digital channels over the next 12 months as of July 2019 [Graph], Salesforce Research, October 15, 2019. [Online]. Available: /statistics/1108847/global-shoppers-increase-purchases-digital-channels/