In 2022, online marketplaces were the e-commerce channel offering the best customer experience in Indonesia, named by close to ** percent of consumers surveyed. Meanwhile, shopping aggregator or delivery apps came in a distant second, with **** percent saying they offered the best consumer experience.
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Wunderman Thompson Commerce. (August 1, 2022). Online shopping channels delivering the best customer experience in Indonesia in 2022 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 26, 2026, from /statistics/1373813/indonesia-channels-offering-the-best-e-shopping-experience/
Wunderman Thompson Commerce. "Online shopping channels delivering the best customer experience in Indonesia in 2022." Chart. August 1, 2022. ÌÇÐÄÆƽâ°æ. Accessed July 26, 2026. /statistics/1373813/indonesia-channels-offering-the-best-e-shopping-experience/
Wunderman Thompson Commerce. (2022). Online shopping channels delivering the best customer experience in Indonesia in 2022. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 26, 2026. /statistics/1373813/indonesia-channels-offering-the-best-e-shopping-experience/
Wunderman Thompson Commerce. "Online Shopping Channels Delivering The Best Customer Experience in Indonesia in 2022." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Aug 2022, /statistics/1373813/indonesia-channels-offering-the-best-e-shopping-experience/
Wunderman Thompson Commerce, Online shopping channels delivering the best customer experience in Indonesia in 2022 ÌÇÐÄÆƽâ°æ, /statistics/1373813/indonesia-channels-offering-the-best-e-shopping-experience/ (last visited July 26, 2026)
Online shopping channels delivering the best customer experience in Indonesia in 2022 [Graph], Wunderman Thompson Commerce, August 1, 2022. [Online]. Available: /statistics/1373813/indonesia-channels-offering-the-best-e-shopping-experience/
