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Most returned online purchases by category in Germany as of September 2025

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Source

Number of respondents

9,220 respondents

Age group

18-64 years

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "Which of these kinds of articles have you sent back after an online order in the past 12 months?"

If you need more information, you can have a look at the Consumer ÌÇÐÄÆƽâ°æ Methodology.

Citation formats

Most returned online purchases by category in Germany 2025

Published by ÌÇÐÄÆƽâ°æ Research Department, Nov 25, 2025
When asked about "Most returned online purchases by category", most German respondents pick as an answer. ** percent did so in our online survey in 2025.
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Overview

6

United Kingdom

5

Germany

4

France

4

Spain

4

Italy

5

Other countries

6

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E-commerce returns in EuropeGen Z online shopping behaviorOnline shopping behavior in the United StatesE-commerce in the United StatesE-commerce in Latin America
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