| Characteristic | Show products/services | Provide information (e.g. opening hours, contact info) | Advertise to potential new customers | Communicate with customers or suppliers | Sell products/services | Manage internal business processes (e.g. finances, communication among employees) | Other |
|---|---|---|---|---|---|---|---|
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
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Sources
Release date
March 2017
Region
Italy
Survey time period
October 2016 to January 2018
Number of respondents
Various**
Method of interview
Online survey
Supplementary notes
* Source question: For which of the following do you use online tools or platforms (e.g. websites/apps, social networks like Facebook or Google+, etc.)?
** Survey sample group size varies:
Oct '16 = 488
Nov '16 = 520
Dec '16 = 507
Jan '17 = 494
Feb '17 = 445
Mar '17 = 439
Apr '17 = 540
May '17 = 405
Jun '17 = 373
Jul '17 = 533
Aug '17 = 469
Sep '17 = 557
Oct '17 = 468
Nov '17 = 684
Dec '17 = 354
Jan '18 = 532.
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