| Characteristic | Show products/services | Provide information (e.g. opening hours, contact info) | Advertise to potential new customers | Communicate with customers or suppliers | Sell products/services | Manage internal business processes (e.g. finances, communication among employees) | Accepting or making payments | Other |
|---|---|---|---|---|---|---|---|---|
| Jan '18 | 73% | 71% | 71% | 67% | 42% | 10% | 25% | 2% |
| Dec '17 | 76% | 64% | 73% | 67% | 42% | 9% | 27% | 2% |
| Nov '17 | 74% | 63% | 70% | 63% | 41% | 11% | 26% | 2% |
| Oct '17 | 76% | 62% | 72% | 62% | 43% | 10% | 26% | 1% |
| Sep '17 | 75% | 67% | 71% | 65% | 41% | 11% | 25% | 1% |
| Aug '17 | 75% | 62% | 70% | 60% | 44% | 14% | 25% | 2% |
| Jul '17 | 71% | 67% | 73% | 64% | 44% | 9% | 25% | 2% |
| Jun '17 | 75% | 64% | 69% | 59% | 42% | 11% | 23% | 2% |
| May '17 | 74% | 59% | 70% | 59% | 41% | 11% | - | 2% |
| Apr '17 | 79% | 64% | 73% | 63% | 46% | 12% | - | 2% |
| Mar '17 | 73% | 63% | 72% | 64% | 46% | 10% | - | 2% |
| Feb '17 | 74% | 64% | 68% | 62% | 44% | 8% | - | 2% |
| Jan '17 | 73% | 59% | 70% | 61% | 44% | 11% | - | 2% |
| Dec '16 | 76% | 61% | 66% | 58% | 44% | 10% | - | 2% |
| Nov '16 | 73% | 62% | 72% | 61% | 45% | 10% | - | 2% |
| Oct '16 | 71% | 62% | 72% | 62% | 38% | 9% | - | 3% |
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Source
Sources
Release date
March 2017
More information
Region
France
Survey time period
October 2016 to January 2018
Number of respondents
Various*
Method of interview
Online survey
Supplementary notes
* Source question: For which of the following do you use online tools or platforms (e.g. websites/apps, social networks like Facebook or Google+, etc.)?
** Survey sample group size varies:
Oct '16 = 465
Nov '16 = 534
Dec '16 = 380
Jan '17 = 603
Feb '17 = 482
Mar '17 = 456
Apr '17 = 464
May '17 = 406
Jun '17 = 491
Jul '17 = 421
Aug '17 = 395
Sep '17 = 666
Oct '17 = 417
Nov '17 = 788
Dec '17 = 424
Jan '18 = 454
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