| Characteristic | 2009/10 | 2010/11 | 2011/12 | 2012/13 | 2013/14 |
|---|---|---|---|---|---|
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
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Source
Source
Release date
January 2014
More information
Region
United Kingdom
Survey time period
2009 to 2014
Number of respondents
565 respondents
Special properties
households.
Supplementary notes
* Original survey question: "What parts of the delivery process would you be happy to be updated on? (0=Not important and 5=Most important)."; The answers represent where respondents scored each option as 4 or 5 ** Option "Informing the dispatch date and tracking number" was not available during the 2009/10 and 2010/11 surveys.
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