The number of motor insurance complaints made to the Financial Ombudsman in the United Kingdom rose by nearly between FY 2022/23 and FY 2023/24. In FY 2023/24, * complaints were filed, up from * in the previous year. The lowest number of complaints recorded over the past 12 years were found in FY 2009/10, when less than complaints were recorded.
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Financial Ombudsman Service. (July 12, 2024). Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2023/24 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 29, 2026, from /statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. "Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2023/24." Chart. July 12, 2024. ÌÇÐÄÆÆ½â°æ. Accessed July 29, 2026. /statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. (2024). Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2023/24. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 29, 2026. /statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. "Number of New Complaints regarding Motor Insurance Submitted to The Financial Ombudsman in The United Kingdom (Uk) from Fy 2009/10 to Fy 2023/24." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 12 Jul 2024, /statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service, Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2023/24 ÌÇÐÄÆÆ½â°æ, /statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/ (last visited July 29, 2026)
Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2023/24 [Graph], Financial Ombudsman Service, July 12, 2024. [Online]. Available: /statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/