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If you can't find what you want in a store, what do you most often do?

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Source

Release date

November 2013

Region

United Kingdom

Survey time period

H1 2013

Number of respondents

499*

Age group

18 years and older

Special properties

Online quantitative and qualitative interviews

Method of interview

Online interview

Supplementary notes

* Respondents covered a representative spread of ages (18 to over 65), incomes (less than 15,000 GBP to over 135,000 GBP) and education levels (no qualifications to advanced degrees).
Results are for consumables, which includes groceries and health and beauty products.

Citation formats

Consumer responses when unable to find consumable products in-store in the UK 2013

Published by ÌÇÐÄÆƽâ°æ Research Department, Mar 26, 2014
This survey shows how consumers most commonly respond when they are unable to find what they want in a store in the United Kingdom, according to a survey conducted in the first half of 2013. Of respondents, ** percent said they usually leave the store and look for the same product elsewhere.
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* For commercial use only

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