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Business functions in which travel and logistics organizations are regularly using artificial intelligence (AI) worldwide as of July 2025

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Source

In cooperation with
Release date

November 2025

Region

Worldwide

Survey time period

June 25 to July 29, 2025

Number of respondents

66 respondents

Method of interview

Online survey

Citation formats

Areas where travel and logistics companies commonly use AI globally 2025

Published by ÌÇÐÄÆƽâ°æ Research Department, Jan 13, 2026

According to a July 2025 global survey, the business function in which travel and logistics organizations most regularly used artificial intelligence (AI) was service operations, with ** percent of respondents saying so. Meanwhile, ** percent of travel and logistics organizations reported regular usage of AI for knowledge management functions.

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Statistics on " Artificial intelligence (AI) use in travel and tourism "

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Other statistics that may interest you Artificial intelligence (AI) use in travel and tourism

Use of AI by travel and tourism companies

4

Use of AI in hospitality

6

Use of AI in business travel

5

Use of AI by travelers

7

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Topics

Artificial intelligence (AI) use in travel and tourismAirbnbExpedia Group, Inc.Tripadvisor, Inc.Online travel market
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