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Use of Gen AI in online shopping in the United States as of February 2025

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Sources

Release date

March 2025

Region

United States

Survey time period

January 29 to February 6, 2025

Number of respondents

1,007 respondents

Age group

18-50 years

Special properties

Consumers

Citation formats

Use of Gen AI in online shopping in the U.S. as of February 2025

Published by
F. Watty,
Feb 17, 2026

In the United States, about two-thirds of shoppers are familiar with AI shopping assistants, and another ** percent of them used tools like Gemini or ChatGPT to purchase online, a 2025 survey revealed. In turn, ** percent of surveyed shoppers discovered AI shopping assistants over the previous 12 months.

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Statistics on " Artificial intelligence (AI) in U.S. e-commerce "

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Other statistics that may interest you Artificial intelligence (AI) in U.S. e-commerce

Business adoption

6

Shopping experience

8

Product search

4

Overview

3

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Topics

Artificial intelligence (AI) in U.S. e-commerceArtificial intelligence (AI) in e-commerceArtificial intelligence (AI) in European e-commerceArtificial intelligence in B2B e-commerceArtificial intelligence (AI) in e-commerce in France
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