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Leading reasons Generation Z consumers return online apparel orders in the United States in 2023

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Source

Release date

September 2023

Region

United States

Survey time period

June 2023

Number of respondents

25,452 respondents*

Supplementary notes

Date of release is the date of access.

*Respondents consist of 25,452 U.S. consumers that have made a return within the last 90 days.

Citation formats

Top reasons Gen Z return clothing items online in the United States 2023

Published by
Yihan Ma,
Sep 26, 2023

In the United States, Gen Z consumers of apparel gave insights on the leading reasons why they return online purchases in 2023. The majority of respondents, more than ** percent, return clothes from online orders due to not liking the sizing. A little less than ** percent returned online purchases due to the items not looking as consumers thought they would, while only ** percent buy the same item in different sizes and return the ones that do not fit well.

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Statistics on " Generational fashion e-commerce in the United States "

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Other statistics that may interest you Generational fashion e-commerce in the United States

Overview

8

Purchase drivers

6

Purchase channels

7

Mobile shopping

6

Returns

4

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Topics

Generational fashion e-commerce in the United StatesU.S. Gen Z & millennials: consumer goods and shopping behaviorGen Z online shopping behaviorGen Z online beauty shoppersFashion e-commerce in the United States
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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