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Online shopping behavior if desired payment methods are not available in Japan as of August 2023

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Source

Release date

August 2023

Region

Japan

Survey time period

August 18 to 22, 2023

Number of respondents

1,610 respondents

Age group

20-69 years

Method of interview

Online survey

Supplementary notes

Original question: "What do you do when your desired payment method is not available?"
Only one answer allowed. The share of respondents answering with "I do not know" and "Others" were excluded in this graph.

Citation formats

Impact of payment methods on cart abandonment behavior in Japan in Japan 2023

Published by
F. Watty,
Aug 22, 2023
The availability of payment methods impacted the online shopping experience of the majority of consumers in Japan, as revealed in a survey conducted in *. While around **** percent of respondents were willing to switch to another payment method, one in four shoppers stated to switch to another website. In a similar manner, over ** percent would stop their shopping activities.
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Topics

E-commerce in JapanInternet usage in JapanFood retail in JapanRakutenRetail trade in Japan
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* For commercial use only

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For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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