The poll was conducted among small to midsize business owners and decision makers in ten key markets across the United States.The results from the full survey have a margin of error of plus or minus three percentage points.
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SMEs prioritizing e-commerce/digital services in the U.S. 2022, by industry
In 2022, the share of small and midsize enterprises (SMEs) prioritizing going digital in the United States is greatest in the service industry, as ** percent of survey respondents in that field said they are focusing on e-commerce and digital services. With that being said, the manufacturing, transportation, trade, and warehousing industry is following close behind, as ** percent of respondents in the field said they are prioritizing e-commerce and digital services.
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Verizon. (April 20, 2022). Share of small and midsize enterprises (SMEs) prioritizing e-commerce and digital services in the United States in 2022, by industry [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/1321619/small-midsize-businesses-ecommerce-digital-services-united-states-industry/
Verizon. "Share of small and midsize enterprises (SMEs) prioritizing e-commerce and digital services in the United States in 2022, by industry." Chart. April 20, 2022. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/1321619/small-midsize-businesses-ecommerce-digital-services-united-states-industry/
Verizon. (2022). Share of small and midsize enterprises (SMEs) prioritizing e-commerce and digital services in the United States in 2022, by industry. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/1321619/small-midsize-businesses-ecommerce-digital-services-united-states-industry/
Verizon. "Share of Small and Midsize Enterprises (Smes) Prioritizing E-commerce and Digital Services in The United States in 2022, by Industry." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 20 Apr 2022, /statistics/1321619/small-midsize-businesses-ecommerce-digital-services-united-states-industry/
Verizon, Share of small and midsize enterprises (SMEs) prioritizing e-commerce and digital services in the United States in 2022, by industry ÌÇÐÄÆƽâ°æ, /statistics/1321619/small-midsize-businesses-ecommerce-digital-services-united-states-industry/ (last visited July 31, 2026)
Share of small and midsize enterprises (SMEs) prioritizing e-commerce and digital services in the United States in 2022, by industry [Graph], Verizon, April 20, 2022. [Online]. Available: /statistics/1321619/small-midsize-businesses-ecommerce-digital-services-united-states-industry/
